Your information

Privacy notice

Version 2026-09-16

Who handles your enquiry

Splitex AB, Sweden

What we collect and why

We collect your name, chosen contact method and the contact details you provide. You may also provide your city or province and the cover that interests you. We record the time and wording of your contact request.

The local team uses this information to follow up on your enquiry. Sending an enquiry does not create insurance cover, open a customer account or subscribe you to marketing.

Who can access it

Authorised staff can access enquiries assigned to them. Team managers can organise the queue. Access and changes are recorded for security and accountability.

Storage and retention

Contact details are stored in our service database on a server in Finland. The local team in the Philippines can access enquiries for follow-up. Enquiries where contact has not been established are deleted after 30 days. If contact has been established, we keep the enquiry while handling your request. You can contact us about deletion at any time. Encrypted recovery backups are kept separately for 14 days. Expired unanswered enquiries are removed before a restored database is reopened.

Your choices

You may ask to withdraw your contact request, correct your details or request access or deletion, subject to applicable requirements.

Contact: support@splitex.com

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